| | Rule Resources > Articles
  | Application | Company | Tool | ROI & Benefits, according to the Company | Business Case and Costs | Time & Source | | Marketing | Pricing & Promotions | | Enhance marketing promotions | eBay | ILOG JRules™ | 1 2 3 | | 1/22/2004 Press Release | | | | Improve business response time across the Company's product categories. Creating an even better user experience. Improving time-to-market of the Company's products and services. | | Sales | Credit Card Authorization | | Authorizer's Assistant, part of AMEX's Credit Authorization System (CAS) | American Express | MindBox | 5 6 7 8 | | BIZRULES interview with AMEX Director, August 2001 | | | | Uses business rules to simulate the decision process of experienced credit agents. In operation for over 10 years without having to rewrite the original rulebase. Less than five people maintain the core application, which supports all AMEX card products worldwide. Core application contains over 3,000 business rules, and the entire system contains about 35,000 business rules. | | Manufacturing | | | Packaging Advisor | DuPont | EXSYS | 9 10 11 12 | | 1989 presentation to AAAI | | | | | Helps the customer evaluate alternative choices. Helps determine the quantities required to meet performance requirements, and estimate material costs. Management believes that 30 percent of DuPont's resin sales in the following year were attributable to accounts where Packaging Advisor helped open the door. DuPont believes this is the first expert system designed as a keystone in a new product's marketing communications strategy. | | Other applications | DuPont | EXSYS | 13 | | EXSYS, Inc. web site | | | | | DuPont claims over $1 billion in savings from their expert systems, and adds that for every $10,000 invested in expert systems, they obtained over $1 million in benefits. | | Insurance | Claims Adjudication | | AdjudiPro | United Healthcare | ? | 14 15 16 17 | | | | | | | Automates its entire claims review process, cuts cost per claim from $1.23 to 15 cents, frees RN’s to handle the tough cases, and saves $15 million/year. 1980s/1990s | | | Policy Administration | | Policy administration legacy transformation project | A large auto insurer | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | | Underwriting | | Personal lines underwriting | one of the larger P&C insurance carriers | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | | Medicare Part D | | Call center support of Medicare Part D, the new Federal prescription drug subsidy program | A leading healthcare payer | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | Application to support Medicare Part D | An on-line Pharmacy Benefit Manager | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | | Internal Operations | | Internal operations | An Australian insurance company | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | Product Development | Biotech | | Manage clinical trials documentation | A global biotech customer | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | Project Management | Tracking | | Project management tracking | A global telecommunications company | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | Travel & Transportation | Scheduling | | Scheduling and provisioning flights | A high-end charter jet provider | Pegasystems SmartBPM | | | 7/29/2005 Press Release | | | | | | | To be Categorized | | | | CitiStreet | ILOG JRules™ | | | 1/22/2004 Press Release | | | Fannie Mae | ILOG JRules™ | | | 1/22/2004 Press Release | | | MetLife | ILOG JRules™ | | | 1/22/2004 Press Release | | | Sabre | ILOG JRules™ | | | 1/22/2004 Press Release | | to be continued... | | | | | |
| Application | Govt. Agency | Tool | Business Case and Costs | ROI and Benefits | Time & Source | | Claims | Unemployment Compensation | CUBS Comprehensive Unemployment
Benefits System | Sate of Utah | Versata Logic Suite | 4 | | "The Life of a UI Claim Processed by CUBS", 6/20/2005 | | | | | | | Hazard Awareness Advisor | Department of Labor and Occupational Safety and Health Administration (OSHA) | EXSYS | 18 19 | | Public CIO Magazine article | | | | | "The site features 30 expert adviser programs, each of which provide customized compliance assistance for various DOL OSHA regulations. Based on answers to dynamic questions, the expert advisers explain exactly what needs to be done to comply with a particular regulation. For example, in 10 to 15 minutes, the Hazard Awareness Advisor can interview a restaurant owner, analyze her workplace based on her answers, and write a customized, five- to 20-page report on probable hazards. Typically such a report would require a knowledgeable professional one-day to visit the business, and another day or two to write the report. Savings to small businesses from this adviser alone amount to between $40 million and $83 million per year, according to OSHA." | | to be continued... | | | | | |
ROI and Benefits Table | 1 | Improve business response time across the Company's product categories | | 2 | Creating an even better user experience | | 3 | Improving time-to-market of the Company's products and services | | 4 | Deliver higher quality services to clients at a lower cost | | 5 | Uses business rules to simulate the decision process of experienced credit agents | | 6 | In operation for over 10 years without having to rewrite the original rulebase | | 7 | Less than five people maintain the core application, which supports all AMEX card products worldwide | | 8 | Core application contains over 3,000 business rules, and the entire system contains about 35,000 business rule | | 9 | Helps the customer evaluate alternative choices | | 10 | Helps determine the quantities required to meet performance requirements, and estimate material costs | | 11 | Management believes that 30 percent of DuPont's resin sales in the following year were attributable to accounts where Packaging Advisor helped open the door | | 12 | DuPont believes this is the first expert system designed as a keystone in a new product's marketing communications strategy. | | 13 | DuPont claims over $1 billion in savings from their expert systems, and adds that for every $10,000 invested in expert systems, they obtained over $1 million in benefits. | | 14 | Automates entire claims review process. | | 15 | Cuts cost per claim from $1.23 to 15 cents. | | 16 | Frees RN’s to handle the tough cases. | | 17 | Saves United Healthcare $15 million/year. | | 18 | Based on answers to dynamic questions, the expert advisers explain exactly what needs to be done to comply with a particular regulation. For example, in 10 to 15 minutes, the Hazard Awareness Advisor can interview a restaurant owner, analyze her workplace based on her answers, and write a customized, five-to 20-page report on probable hazards. Typically such a report would require a knowledgeable professional one-day to visit the business, and another day or two to write the report. | | 19 | Savings to small businesses from this adviser alone amount to between $40 million and $83 million per year, according to OSHA. | | | |
| |
| |
or